Frequently Asked Questions
What is the process to start services?
We provide a complimentary assessment where you may ask any further questions and we can get to know you to be able to place an appropriate caregiver. We also go over paperwork which includes a service agreement (not a contract) as well as your emergency plan in case of a hurricane. We discuss your needs and schedule. Once paperwork is complete, you decide when to start services.
How quickly can home care services start?
Typically, services can start within 24 hours of the assessment. In an emergency we may be able to start sooner.
Can I change the schedule?
You are free to add or change services or hours. Your plan is flexible and free to exit.
Is there a contract?
No. We do not require a contract, but we do have a Service Agreement, which gives us permission to provide services as well as outlines the cost. We go over the paperwork at the assessment and leave a copy with the client.
Is there a charge for the assessment?
No. The assessment visit is complimentary. If after the assessment you do not feel that Visiting Homecare is a good fit for you, you are under no obligation to use our services.
Do you require a minimum number of hours?
We do have a minimum of 3 hours per visit. There is no obligation to the amount of days. You can also use our services on a per diem basis when the need arises.
Does my health insurance cover the cost of home care?
Generally, Medicare, Medicaid, and private insurance do not pay for long-term home care. Long-term care insurance does cover the cost depending on what type of policy you have. There is also a VA benefit that some may qualify for.
Can you provide help in a facility?
Yes, we can provide services in a rehab facility, assisted living facility, nursing home, or hospital. There are times when our clients need more one on one care than their facility can provide.
What if the caregiver is not a good fit?
It is important to us that you look forward to your Caregiver visit. If for any reason you do not feel that the Caregiver is a good fit for you, we will replace them.
You and your family are able to regularly discuss the care you require and how we can best accommodate any changing circumstances.